Service operations management improving service delivery

By: Johnston, Robert ; Clark, Graham and Shulver, MichaelPublication details: New Delhi ; Pearson ; 2012 Edition: 4thDescription: 462 pISBN: 9780273740483Subject(s): -- MGTDDC classification: 658.8 JOH

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Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Books	Library and Information Resource Centre	658.8 JOH (Browse shelf(Opens below))	1	Available		5681

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