Service marketing integrating customer focus across the firm

By: Zeithaml, Valarie A. ; Bitner, Mary Jo and Gremler, Dwayne D. etcPublication details: New Delhi ; McGraw-Hill ; 2011 Edition: 5thDescription: 763pISBN: 9780070700994Subject(s): -- MGTDDC classification: 658.8 ZEI

Tags from this library: No tags from this library for this title. Log in to add tags.

Average rating: 0.0 (0 votes)

Holdings
Item type	Current library	Call number	Copy number	Status	Date due	Barcode
Books	Library and Information Resource Centre	658.8 ZEI (Browse shelf(Opens below))	1	Available		4446
Books	Library and Information Resource Centre	658.8 ZEI (Browse shelf(Opens below))	1	Available		4406

There are no comments on this title.

to post a comment.