Item type | Current library | Call number | Materials specified | Copy number | Status | Date due | Barcode |
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Books | Library and Information Resource Centre | 658.812 KUM (Browse shelf(Opens below)) | 1 | Available | 3142 |
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658.812 HIL Handbook of customer satisfaction and loyalty measurement | 658.812 KAT Turn customer service into customer sales | 658.812 KES Total quality service : | 658.812 KUM Customer relationship management | 658.812 MCK What customers really want | 658.812 NAT Nuts & bolts of crm | 658.812 NEW CRM doesn't work |
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