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Customer relationship management concepts and application

By: Kumar, Alok ; Sinha, Chhabi and Sharma, Rakesh.
Publisher: New Delhi ; Biztantra ; 2009Description: 350 p.ISBN: 9788177226225.Subject(s): -- MGTDDC classification: 658.812 KUM
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658.812 KUM (Browse shelf) 1 Available 3142

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