Services marketing (Record no. 14160)
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000 -LEADER | |
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fixed length control field | 00533nam a2200205Ia 4500 |
005 - DATE AND TIME OF LATEST TRANSACTION | |
control field | 20200129232434.0 |
008 - FIXED-LENGTH DATA ELEMENTS--GENERAL INFORMATION | |
fixed length control field | 160427s9999 xx 000 0 und d |
020 ## - INTERNATIONAL STANDARD BOOK NUMBER | |
International Standard Book Number | 9780071086967 |
040 ## - CATALOGING SOURCE | |
Transcribing agency | LIRC |
082 ## - DEWEY DECIMAL CLASSIFICATION NUMBER | |
Classification number | 658.8 ZEI |
100 ## - MAIN ENTRY--PERSONAL NAME | |
Personal name | Zeithaml, Valarie A. ; Bitner, Mary Jo and Gremler, Dwayne D |
245 ## - TITLE STATEMENT | |
Title | Services marketing |
Remainder of title | integrating customer focus across the firm |
250 ## - EDITION STATEMENT | |
Edition statement | 6th |
260 ## - PUBLICATION, DISTRIBUTION, ETC. | |
Place of publication, distribution, etc. | New York |
Name of publisher, distributor, etc. | McGraw-Hill |
Date of publication, distribution, etc. | 2013 |
300 ## - PHYSICAL DESCRIPTION | |
Extent | 642 p. |
650 ## - SUBJECT ADDED ENTRY--TOPICAL TERM | |
General subdivision | MGT |
942 ## - ADDED ENTRY ELEMENTS (KOHA) | |
Source of classification or shelving scheme | Dewey Decimal Classification |
Koha item type | Books |
Withdrawn status | Lost status | Source of classification or shelving scheme | Damaged status | Not for loan | Home library | Current library | Date acquired | Source of acquisition | Coded location qualifier | Cost, normal purchase price | Total Checkouts | Full call number | Barcode | Checked out | Date last seen | Date last checked out | Copy number | Cost, replacement price | Price effective from | Koha item type |
---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
Dewey Decimal Classification | Library and Information Resource Centre | Library and Information Resource Centre | 2013-08-12 | TBC | New Delhi | 2156.04 | 1 | 658.8 ZEI | 5676 | 2024-03-10 | 2024-01-10 | 2024-01-10 | 1 | 2156.04 | 2013-08-12 | Books |