| 000 | 00434nam a22001697a 4500 | ||
|---|---|---|---|
| 999 |
_c20969 _d20969 |
||
| 003 | OSt | ||
| 005 | 20210120164449.0 | ||
| 008 | 210120b ||||| |||| 00| 0 eng d | ||
| 020 | _a007014530X | ||
| 040 | _cLIRC | ||
| 082 | _a658.562 CRO | ||
| 100 |
_aCrosby, Philip B. _91036 |
||
| 245 |
_aQuality without tears : _bthe art of hassle-free management |
||
| 260 |
_aLondon _bMcGraw-Hill _c1984 |
||
| 300 | _a205 p. | ||
| 942 |
_2ddc _cGB |
||