000 | 00388nam a22001697a 4500 | ||
---|---|---|---|
999 |
_c20850 _d20850 |
||
003 | OSt | ||
005 | 20201027141648.0 | ||
008 | 201027b ||||| |||| 00| 0 eng d | ||
020 | _a9780070499645 | ||
040 | _cLIRC | ||
082 | _a658.812 NAT | ||
100 | _aNath, Dhruv | ||
245 | _aNuts & bolts of crm | ||
260 |
_aNew Delhi _bMcGraw Hill _c2012 |
||
300 | _a208 p. | ||
942 |
_2ddc _cGB |