000 00454nam a22001697a 4500
999 _c20783
_d20783
003 OSt
005 20201021112509.0
008 201021b ||||| |||| 00| 0 eng d
020 _a9780793154708
040 _cLIRC
082 _a658.81 SHO
100 _aShonka, Mark and Kosch, Dan
245 _aBeyond selling value :
_ba proven process to avoid the vendor trap
260 _aNew York
_bKaplan Publishing
_c2002
300 _a283 p.
942 _2ddc
_cGB