000 | 00482nam a22001817a 4500 | ||
---|---|---|---|
999 |
_c19154 _d19154 |
||
003 | OSt | ||
005 | 20211201174904.0 | ||
008 | 170710b xxu||||| |||| 00| 0 eng d | ||
020 | _a9789351381457 | ||
040 | _cLIRC | ||
082 | _a658.812 SHA | ||
100 |
_aShainesh, G and Sheth, Jagdish N _9405 |
||
245 | _aCustomer relationship management : a strategic perspective | ||
260 |
_aNew Delhi _bTrinity Press _c2014 |
||
300 | _a198 p. | ||
600 |
_xMGT _91581 |
||
942 |
_2ddc _cGB |