000 00430nam a22001697a 4500
999 _c18735
_d18735
003 OSt
005 20210226124738.0
008 161021b xxu||||| |||| 00| 0 eng d
020 _a978-8174462671
040 _cLIRC
082 _a658.8 SHA
100 _9218
_aShanker, Ravi
245 _aServices marketing :
_bthe Indian perspective
260 _aDelhi
_bExcel Books
_c2016
300 _a656 p.
_c18 x 24 cm
942 _2ddc
_cREF