000 00460nam a2200181Ia 4500
999 _c17191
_d17191
005 20211008162514.0
008 160502s9999 xx 000 0 und d
020 _a8174462678
040 _cLIRC
082 _a658.8 SHA
100 _aShanker, Ravi.
_9218
245 _aService marketing the Indian perspective : text and readings
260 _aNew Delhi
260 _b Excel Book
_c2002
300 _a656 p.
650 _xMGT
_92103
942 _2ddc
_cGB