| 000 | 00484nam a2200193Ia 4500 | ||
|---|---|---|---|
| 999 |
_c14549 _d14549 |
||
| 005 | 20200228215234.0 | ||
| 008 | 160427s9999 xx 000 0 und d | ||
| 020 | _a9780749442415 | ||
| 040 | _cLIRC | ||
| 082 | _a658.812 NEW | ||
| 100 | _aNewell, Frederick | ||
| 245 |
_aCRM doesn't work _bhow to win by letting customers manage the relationship |
||
| 260 | _aNew Delhi | ||
| 260 | _bKogan Page | ||
| 260 | _c2008 | ||
| 300 | _a263 p. | ||
| 650 | _xMGT | ||
| 942 |
_2ddc _cBK |
||