000 00481nam a2200217Ia 4500
999 _c12882
_d12882
003 OSt
005 20191116173354.0
008 160427s9999 xx 000 0 und d
020 _a9780070682122
040 _cLIRC
082 _a658.8 NAR
100 _aNargundkar, Rajendra
245 _aServices marketing text and cases
250 _a3rd
260 _aNew Delhi
260 _bMcGraw-Hill
260 _c2010
300 _a469 p.
600 _xMGT
942 _2ddc
_cBK