| 000 | 00533nam a2200205Ia 4500 | ||
|---|---|---|---|
| 999 |
_c12028 _d12028 |
||
| 003 | OSt | ||
| 005 | 20191011221937.0 | ||
| 008 | 160427s9999 xx 000 0 und d | ||
| 020 | _a9788131719701 | ||
| 040 | _cLIRC | ||
| 082 | _a658.812 MCK | ||
| 100 | _aMckain, Scott | ||
| 245 |
_aWhat customers really want _bhow to bridge the gap between what your organization offers and what your clients crave |
||
| 250 | _a | ||
| 260 | _aNew Delhi | ||
| 260 | _bPearson | ||
| 260 | _c2008 | ||
| 300 | _a195 p. | ||
| 942 |
_2ddc _cREF |
||