000 00485nam a2200205Ia 4500
999 _c11673
_d11673
003 OSt
005 20190828215408.0
008 160427s9999 xx 000 0 und d
020 _a9788120331105
040 _cLIRC
082 _a658 BRO
100 _aBrown, Mark Graham
245 _aKeeping score
_busing the right metrics to drive world-class performance
260 _aNew Delhi
260 _bPHI
260 _c2007
300 _a188 p.
600 _xMGT
942 _2ddc
_cBK