| 000 | 00492nam a2200205Ia 4500 | ||
|---|---|---|---|
| 999 |
_c11500 _d11500 |
||
| 003 | OSt | ||
| 005 | 20190806182842.0 | ||
| 008 | 160427s9999 xx 000 0 und d | ||
| 020 | _a1403928622 | ||
| 040 | _cLIRC | ||
| 082 | _a658.812 SHA | ||
| 100 | _aShainesh, G. and Sheth, Jagdish | ||
| 245 |
_aCustomer relationship management _ba strategic perspective |
||
| 260 | _aNew Delhi | ||
| 260 | _bMacmillan | ||
| 260 | _c2006 | ||
| 300 | _a198 p. | ||
| 600 | _xMGT | ||
| 942 |
_2ddc _cBK |
||