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Customer relationship management a strategic perspective

by Shainesh, G. and Sheth, Jagdish.

Publication details: New Delhi ; Macmillan ; 2006Availability: Items available for loan: Library and Information Resource Centre (1)Call number: 658.812 SHA.
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2.
Customer relationship management : a strategic perspective

by Shainesh, G and Sheth, Jagdish N.

Publication details: New Delhi Trinity Press 2014Availability: Items available for loan: Library and Information Resource Centre (11)Call number: 658.812 SHA, ... Not available: Library and Information Resource Centre: Checked out (1).
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