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	1.	Crucial conversations tools for talking when stakes are high by Petterson, Kerry ; Grenny, Joseph and McMillan, Ron etc. Edition: 2ndPublication details: New Delhi ; McGraw-Hill ; 2010Availability: Items available for loan: Library and Information Resource Centre (2)Call number: 153.6 PAT, ... Found in Open Library: Place hold Request article Log in to add tags Add to cart (remove)
	2.	Crucial conversations tools for talking when stakes are high by Petterson, Kerry ; Grenny, Joseph and McMillan, Ron etc. Edition: 1Publication details: New Delhi TMH 2010Availability: Items available for loan: Library and Information Resource Centre (1)Call number: 823 PAT. Found in Open Library: Place hold Request article Log in to add tags Add to cart (remove)

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