00557nam a22001817a 4500003000400000005001700004008004100021020001800062040000900080082001600089100002200105245002600127260003400153300001100187942001500198999001700213952014500230OSt20260727215146.0260727b        |||||||| |||| 00| 0 eng d  a9780070499645  cLIRC  a685.812 NAT  aNath, Dhruv92653  aNuts and Bolts of CRM  aNew Delhi bMcGraw Hillc2005  a208 p.  2ddccSMCBK  c33855d33855  00102ddc4070a001b001c11d2026-07-17eProf. Sugata MitrafNIIT Univel0o685.812 NATpSM0059r2026-07-27 21:52:17t1w2026-07-17ySMCBK