Total quality service : a simplified approach to using the baldrige award criteria

By: Kessler, Sheila Publication details: Wisconsin ; ASQC Quality Press ; 1995 Description: 161 pISBN: 9780873893367DDC classification: 658.812 KES

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Item type	Current library	Call number	Materials specified	Copy number	Status	Date due	Barcode
Books	Library and Information Resource Centre	658.812 KES (Browse shelf(Opens below))		1	Available		1044

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