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CRM doesn't work how to win by letting customers manage the relationship
Publication details: New Delhi; Kogan Page ; 2008Description: 263 pISBN:- 9780749442415
- 658.812 NEW
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| 658.812 MCK What customers really want | 658.812 NAT Nuts & bolts of CRM | 658.812 NAT Nuts and bolts of CRM | 658.812 NEW CRM doesn't work | 658.812 NII Help desk concepts | 658.812 NII Help desk techniques | 658.812 SHA Customer relationship management |
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