Handbook of customer satisfaction and loyalty measurement
By: Hill, Nigel and Alexander, Jim.
Publisher: England ; Gower Publishing ; 2013Edition: 3rd.Description: 273 p.ISBN: 9788186268421.Subject(s): -- MGTDDC classification: 658.812 HILItem type | Current location | Call number | Copy number | Status | Date due | Barcode |
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Library and Information Resource Centre | 658.812 HIL (Browse shelf) | 1 | Available | 5970 |
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