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Handbook of customer satisfaction and loyalty measurement

By: Hill, Nigel and Alexander, JimPublication details: England ; Gower Publishing ; 2013 Edition: 3rdDescription: 273 pISBN: 9788186268421Subject(s): -- MGTDDC classification: 658.812 HIL
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Books Books Library and Information Resource Centre
658.812 HIL (Browse shelf(Opens below)) 1 Available 5970

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