Uncommon service how to win by putting customers at the core of your business
By: Frei, Frances and Morriss, Anne.
Publisher: Boston ; Harvard Business Review Press ; 2010Description: 247 p.ISBN: 9781422133316.DDC classification: 658.812 FREItem type | Current location | Call number | Copy number | Status | Date due | Barcode |
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Library and Information Resource Centre | 658.812 FRE (Browse shelf) | 1 | Available | 4909 |
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