Uncommon service how to win by putting customers at the core of your business
Publication details: Boston ; Harvard Business Review Press; 2010Description: 247 pISBN:- 9781422133316
- 658.812 FRE
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| 658.812 DYC CRM handbook | 658.812 FEI Cases in call center management | 658.812 FJE Electronics customers relationship management | 658.812 FRE Uncommon service | 658.812 FRE Uncommon service | 658.812 GAL What to say to a porcupine | 658.812 HIL Handbook of customer satisfaction and loyalty measurement |
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