Crucial conversations
Petterson, Kerry ; Grenny, Joseph and McMillan, Ron etc.
Crucial conversations tools for talking when stakes are high - 1 - New Delhi TMH 2010 - 240 p.
9780070584792
823 PAT
Crucial conversations tools for talking when stakes are high - 1 - New Delhi TMH 2010 - 240 p.
9780070584792
823 PAT